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TOAST FAQs

About Toast Covers

What are Toast covers? (and what are they NOT?)

Toast covers are an elegant and environmentally responsible way to protect and personalize your tech devices. They are warm and natural. They are unique and inspirational.  And they are dead sexy.

Made with FSC certified real wood veneer and top-grain American leather, Toast covers deliver grip, gorgeousness and moderate protection while retaining a sleek and slim profile.

Toast covers are NOT plastic snap-on cases, vinyl decals, or rubber bumpers. They are semi-permanent covers which adhere to your device using high-quality 3M adhesives.  There is no plastic involved.  We are very proud of this!

How much protection do Toast covers provide?

A Toast cover will provide moderate protection from minor drops, bumps, dinks, donks, nicks, norks, skrinkles, and scratches. They feature multiple applications of a hand-rubbed finish to repel daily dirt and stains. Do note, however, that Toast covers are not drop-proof, blender-proof, fire-proof, microwave-oven-proof, or waterproof.  Please avoid hard impacts and, for God's sake, be careful when using your device on the toilet!

How slim is a Toast cover really?

Very slim!  The average thickness of our wood covers is 0.7 mm (that’s a cool 1/32nd of an inch).  Our luscious leather covers are a slightly cushier 1.5 mm.  Remember, these are natural materials, so the thickness can vary ever-so-slightly (in the range of 1/100th of an inch or less).

Tell me about the adhesive.

We use high-quality, long-lasting 3M adhesives to ensure that your Toast cover will remain on your device for as long as you would like.  When you are ready to remove it, your Toast cover will not damage your gadget or leave behind any permanent residue. That being said...

Please Note: Toast covers are designed for and tested on standard device models. Many device manufacturers offer alternative options that feature leather, leatherette, paint, rubber coatings and other finishes that may not be compatible with our adhesives.  Removing a Toast cover from a device with a non-standard finish could damage the finish on your device.  Obviously, we don't want that to happen! If in doubt, please contact us before making your purchase.

What makes Toast covers environmentally and socially responsible?

We are committed to creating great products with the least environmental impact possible.  Social and environmental responsibility has been the guiding philosophy since Toast's Day One.  We are a small company, but we know that our actions make a difference.  We hope to inspire individuals and other companies to get behind these ideas and support Mother Earth - since she supports all of us.

    • All Toast products are designed and manufactured from start to finish in our Portland, Oregon workshop.
    • Through the Blue Sky program, 100% of the energy we use is matched by kilowatt-hours purchased from sustainable energy sources.
    • Our wood veneers are sourced from responsibly managed forests in North America.
    • The bamboo we use is sustainably grown in Asia.
    • Our “ebony” veneer is made from reclaimed wood fibers, pressed and stained to delivery the beauty of real ebony without chopping down endangered rainforests.
    • Our beautiful top-grain leather comes from American cattle.
    • All Toast products are packed using 100% FSC certified paper.
    • We are a member of 1% for the Planet, which means we donate 1% of our annual sales to nonprofits working towards a healthy environment.
    • In 2016, we launched a program through our partnership with Trees For the Future to plant one tree seedling for each Toast cover we make. One Toast, One Tree!
    • Through our Lean Manufacturing efforts, we strive to minimize waste across the company by constantly streamlining our everyday processes and practices, big and small.
    • Quality is a huge part of our eco-philosophy. We make beautiful things that are meant to last the entire lifespan of your device. If you pass along your gadget to someone else, we hope they will enjoy its Toastiness, too!

Will my Toast cover look exactly like the one in the picture?

We're pretty sure you know this already, but natural variations in the color and grain of our wood veneers and leather mean that your Toast cover will be a one-of-a-kind.  Different screens display colors a bit differently, but you can be sure that your cover will be within the range you'd expect from our photos.  If you prefer a wood cover with or without visible knots or a heavy grain pattern, let us know in the “Order Comments” box at checkout.

Fulfillment / Lead Time

How long until I get my Toast?

All Toast covers are crafted to order.  We literally start with a flat piece of a tree, cut it with lasers, finish it three times by hand, and magically end up with incredible Toast!  This takes skill, love and of course, time: we need 3 - 5 days to craft your standard (i.e., non-customized) items from scratch.  Covers ordered with simple custom text (+$5) are considered standard and will be crafted within this timeframe.   

Note that orders with custom graphics may require additional time - they typically will be completed within 3 - 5 days after you have approved the final rendering created by our Custom Covers team.  Large orders may also require additional time.

Please keep in mind that this production timeframe does NOT include shipping time, so please take that into account when choosing your shipping method.

EXAMPLE: If you choose USPS Priority mail (2 - 3 days) within the USA, your Toast should arrive in 5 - 8 days. (3 - 5 day production time PLUS 2 - 3 days shipping time.)

I need it Super-Duper Fast!

We can do that, too! Call us or send us an email at cs@toastmade.com and we’ll be happy to discuss your options for getting your order to you at supersonic speed.  A Rush Fee may apply.

Use, Care, and Longevity

How will a Toast cover affect the functionality of my device?

Aside from occasionally blushing from all the sultry looks it receives, not at all. Toast covers are designed with precision and functionality in mind, to ensure that all the fancy technological features which make your device amazing are fully useable.

Wireless charging? Check. Battery changes? Check. Removable panels? Check. Ports, styluses and SIM cards? Check. Detachable keyboards? Check. Smart Covers? Yep.  Removing all the tiny screws so you can rebuild the thing? You betcha.

How well will my Toast cover hold up over time?

We hand-apply 3 coats of a durable matte finish that renders scratches and nicks less visible. The great thing about the natural woods and leathers that we use is that they take wear and tear gracefully. Your Toast covers will develop a beautiful patina over time, accruing a unique character that reflects their use.

Are Toast covers reusable?

Due to the nature of the genuine, natural materials we use and the strength of our adhesives, Toast covers are meant for a long-lasting, one-time use.

How should I clean my Toast cover?

Since Toast covers are made from real wood and leather, they tend to darken slightly over time. For wood covers, we recommend a little rubbing alcohol on a clean cloth to wipe away any dirt. For a leather cover, use a small amount of dish soap on a damp cloth (do not use rubbing alcohol on a leather cover). You also can use most brands of soap or conditioner formulated specifically for leather.

You may find that little bit of lint sticks to the edges or score lines of your shiny, brand-new Toast cover at first.  This is caused by a tiny bit of exposed adhesive and will go away in a couple of days.  If it bothers you, you can wipe down the surfaces in question with a touch of rubbing alcohol on a clean cloth.

My Toast got scratched… what can I do?

If you want to treat a scratch, you can try rubbing in a tiny bit of plain olive oil with a clean cloth. 

Customization

Can I add custom text to my Toast?

Most definitely! You can add custom text in a variety of fabulous fonts to any cover for a cool  $5 (character limits apply).

I want to put this siiiick artwork / design / logo on my Toast cover. Can you do that?

Absolutely! Our completely badass array of customization options is part of what makes Toast so amazing. You can create a one-of-a-kind cover in any of our product lines by uploading your own artwork and telling us how you want it.  You can choose laser etching and double etching (for added depth), our amazing custom marquetry options involving contrasting inlaid wood pieces, and vibrantly-colored films that show through perfectly precise cutouts (on a MacBook, these glow when placed over the logo light...very, very cool).

Artwork must be a high-resolution image or vector file (JPG, PSD, BIT, AI, EPS are common formats).  We accept any artwork you submit as your own art which you have appropriate permission to use.

Five easy steps to awesomeness:

    1. Click the “Custom” link on top of the page and select the product category
    2. Choose your device from the drop down menu
    3. Choose your desired product options
    4. Upload your image file and enter any special instructions
    5. Enter the quantity and place your order! 

We'll send you a high-resolution rendering for your approval before crafting your final cover(s).  Custom covers typically take 3 - 5 days after your final approval, with longer lead times possible for bulk orders.  

To drool over an endless picture gallery of incredible and inspiring custom covers we have crafted, please visit our Gallery Page.  

Please note: Custom etchings exceeding 4 inches in height (regardless of width) will incur extra fees depending on size and complexity. Custom marquetry options will also incur extra fees based on the design.  We assemble most custom inlaid elements for you so they arrive ready to install.  Our designers will provide you with an estimate of any additional fees with your computer rendering.

What are your options for corporate gifting and branded products?

You name it, we can do it!  We specialize in creating branded products of the highest quality that represent your company beautifully.  Our talented design team will work directly with you to achieve a design that delivers maximum impact.  We can combine laser etching, custom marquetry, and colored films in your company’s signature colors to make unforgettable and covet-worthy gifts for employees and star customers, gorgeous point-of-sale machines, promo materials for sales reps, seriously sweet swag, and more!

For more info or to get a quote tailored to your specific whims and desires, visit our Bulk Custom page.

I don’t see a cover for my specific device…will you make one?

That depends on the gadget in question.  We are continually adding new covers and options to our lineup; the most popular current devices tend to get Toasted first.  If you have a gadget you would like to see Toasted, drop us an email at cs@toastmade.com.  We’ll put you on our notification list for that device and shoot you an email the very second it’s available.

Did you just say "FREE TOAST COVER" ?!?

BONUS BONUS BONUS!!  We can’t buy every device out there (nor do we really wish to, from an environmental standpoint), so we depend on our fans to lend us their devices to develop our new products.  If you can survive without your gadget for a week or so, we’ll use it as the model for our lightning-fast design development and fitting process. In return, you get your choice of a Toast cover completely F-R-E-E!  Give us a call and we’ll hook you up!